Privacy Policy

We collect personal information in the following ways:

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Information you provide directly:

When you complete a contact or intake form, request information, or book a session.

When you sign up for newsletters, workshops, or programs.

When you make a payment for services.

When you communicate with us by email or other means.

This may include your name, contact information, demographic information, payment details, and relevant personal history (if you are a counselling client).

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Automatically collected information:

Our website uses analytics and cookies (including Google Analytics) to collect information such as your IP address, browser type, pages visited, and session duration. This helps us understand how visitors use our site and improve our services.

We collect personal information for the following purposes:

To provide and manage counseling, consulting, and leadership services.

To communicate with clients and respond to inquiries.

To manage appointments, billing, and service delivery.

To send newsletters, resources, or event information (with your consent).

To analyze and improve our website, programs, and services.

To comply with professional, legal, and regulatory obligations.

We collect, use, and disclose your personal information with your knowledge and consent, except where otherwise permitted or required by law. You may withdraw your consent at any time by contacting us, though this may affect our ability to provide services.

We will not sell or rent your personal information. We may share it only in the following cases:

With third-party service providers (e.g., JaneApp, payment processors, email marketing tools) who assist in service delivery, under confidentiality agreements.

As required by law, court order, or regulatory obligation.

To protect you or others from harm, consistent with professional ethical standards.

Counselling information is maintained confidentially in accordance with professional codes of conduct and applicable laws.

Your personal information is securely stored using encrypted systems and password-protected tools. We retain personal information only as long as necessary to fulfill its purpose and comply with legal and professional requirements.

You may request access to, or correction of, your personal information at any time by contacting us at [skaynama@gmail.com](mailto:skaynama@gmail.com). We will respond to such requests in accordance with applicable privacy laws.

Our website uses cookies to enhance user experience and analytics tools such as Google Analytics to monitor web traffic and improve performance. You can disable cookies in your browser settings, but some parts of the site may not function properly.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third parties.

For consulting and leadership clients located outside Canada, your information may be stored or processed in jurisdictions that have different privacy laws. We take reasonable steps to ensure that your data receives equivalent protection.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”

For questions, concerns, or to access your information:

Your Story Your Space Inc.

Vancouver, BC, Canada

Email:[skaynama@gmail.com](mailto:skaynama@gmail.com)

Website: [www.yourstoryyourspace.com](https://www.yourstoryyourspace.com)